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Nimsoft Customer SupportThe world-class Nimsoft product and support organization has been designed to provide you get the support you need when you need it:
For existing customers that want to report an incident or ask our advice, we can be contacted through support@nimsoft.com. We also provide an extensive online knowledge base where our customers can browse FAQs, download updates, patches and technical documentation. Please contact us for a secure user ID and password to access our online support service: support@nimsoft.com.
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"While building the world class NOC at IBBS, we were determined to find a network monitoring solution that addressed of all our needs, and most importantly, it was easy to install and was priced competitively."
"The Nimsoft solution was quite simply a perfect match. It is rich in functionality, easy to get installed and competitively priced. Already, our service level reports have yielded tremendous success and customer satisfaction." Cedric Brown, Network Operations Director, IBBS
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