Managed Service Provider Support
Your clients are counting on you. You can count on us.
Just as your services play a critical role in your clients’ businesses, the products that you rely on play a vital role in your business. With dozens of Managed Service Provider customers, Nimsoft has a keen understanding of the importance of delivering easy to use, reliable products—and of standing behind those products with prompt, effective service.
Nimsoft offers expert engineers at all levels of support, and it delivers a wealth of self-serve, 24x7 resources—so you can rest assured that your monitoring infrastructure will be running reliably and optimally in the long term.
For existing customers that want to report an incident or ask our advice, we can be contacted through support@nimsoft.com. We also provide an extensive online knowledge base where our customers can browse FAQs, download updates, patches and technical documentation.
Please contact us for a secure user ID and password to access our online support service: support@nimsoft.com.
Support Links:
Visit the Nimsoft Customer Support Center