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Global Services Solution Architect - Chertsey, UK

About Nimsoft

Nimsoft’s mission is to change the way that the market perceives Performance and Availability Monitoring solutions. Traditional products are complex and expensive, require lengthy implementation times and have historically delivered poor overall customer ROI and satisfaction levels.

Nimsoft is delivering on the future of performance and availability monitoring solutions by combining advanced functionality, broad infrastructure coverage and business service alignment with unprecedented ease of implementation, deployment and use.

Description

The newly formed Global Services team has been set up to provide a centre of excellence for the Nimsoft award winning performance and availability solutions. The team has been chartered with delivering repeatable processes, skills and knowledge to Nimsoft customers and partners so that they can derive maximum value in minimum time from the Nimsoft products. The team will be focused on the development of field based software solutions as well as advanced implementation engagements.

General qualities

The Solution Architect will need to be an expert in the application of Nimsoft’s products and solutions as well as being able to manage and control complex implementations. Technical knowledge and skills will be of paramount importance in this role but there will also be a need for strong communication skills as the individual will need to evangelize the role both internally and externally with the customer.

This is a senior role that will suit a highly capable and focused individual who thrives on the success of their own efforts.

Experience and knowledge required

  • Recent proven experience in a professional services role with a global software company.
  • Deep technical knowledge of one or more mainstream systems management products e.g. Tivoli, HP, BMC or CA.
  • Strong technical knowledge of operating systems, network devices, database and industry standard applications such as Exchange, SAP, Oracle etc.
  • Strong scripting skills and experience preferably in Perl, Java  and Visual Basic.
  • Proven experience in developing field based customer software solutions.
  • Broad knowledge of the systems management domain and the ability to consult on the subject with customers and partners.
  • Proven project management skills
  • Training skills – ability to develop and delivery high quality training courses.

Education

Degree or equivalent

Other desired skills

Fluency in German, French or Spanish

Location

Based out of our UK office in Chertsey, London.

Travel Requirement

This role will require up to 60% travel which may include some long term engagements requiring weekend travel and absence from home.

 

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"We were excited to see how quickly NimBUS deployed compared to OpenView. In a typical 10 server environment, I'd say we cut our deployment time by 80 percent. Where we used to take days to bring up new customer SLAs, we now do it in hours. NimBUS also requires less highly paid personnel, and less staff time overall, for ongoing support. By reducing our personnel requirements we've saved quite a bit of money."
Vince Conroy, CTO, FusionStorm
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